Privacy Policy

What information do we collect?

Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information linked to information that can be used to identify you directly or indirectly. Personal information does not include information that has been anonymized or irreversibly aggregated so that it can no longer allow us, either in combination with other information or otherwise, to identify you.

We will only collect and use personal information that is necessary to comply with our legal obligations and to help us operate our business and provide you with the services you request.

We collect information from you when you register on our site, place an order, sign up for our newsletter or respond to a survey.

When you order or register on our site, as appropriate, you may be asked to enter the following information: your name, email address, postal address and phone number. You can, however, also visit our site anonymously.

What do we use your information for?

We use the information you provide to us for the specific purposes for which you provide it, as stated at the time of collection and as otherwise permitted by law. The information we collect from you may be used in the following ways:

To personalize your experience
(your information helps us better respond to your individual needs)
To improve our website and your shopping experience
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us more effectively respond to your customer service requests and support needs)
To process transactions, including processing your payments and delivering the purchased products or services you request.
To administer a contest, special promotion, survey, activity, or other site feature.
To send periodic emails
The email address provided for order processing may be used to send you important information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc.
To send periodic SMS messages
The phone number provided during customer registration and/or order processing may occasionally be used to send you important marketing and promotional information regarding products and services that may be of interest to you.

Legal basis for processing personal information

If you are located in the European Economic Area ("EEA"), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information, such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). Where the processing of your personal information is necessary for the performance of a contract between you and us or in order to take pre-contractual steps at your request, such processing will be based on Article 6(1) lit. (b) GDPR. Where the processing is necessary for compliance with a legal obligation, we will process your personal information on the basis of Article 6(1) lit. (c) GDPR, and where the processing is necessary for the purposes of our legitimate interests, such processing will be carried out in accordance with Article 6(1) lit. (f) GDPR.

Please note that where you have given consent to the processing of your personal data, you can withdraw that consent, for example by sending an email to support@septlucky.com at any time; such withdrawal will not affect the lawfulness of any processing previously carried out on the basis of your consent.

Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete and up to date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object, at any time, to further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have it transmitted directly to a third party. You can lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and right to access that information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we maintain.

You can email us at support@septlucky.com to exercise your rights. We will respond to your request within a reasonable timeframe. We will take all reasonable steps to ensure that your personal data is accurate and up to date.

How do we protect your information?

You are responsible for the security of your username and password on septlucky. We recommend that you choose a strong password and change it frequently. Do not use the same login information (email and password) on multiple websites.

That said, we implement a variety of security measures, including offering a secure server. All sensitive/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database to be accessible only by those authorized with special access rights to such systems and required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers.

Our servers and website are security scanned and fully externally audited by McAfee Secure by Symantec every day to keep you safe online.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you have allowed through your settings). This enables the sites or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer you better site experiences and tools in the future.

We may contract with third-party service providers to help us better understand our site visitors. However, these service providers are not permitted to use the information they collect on our behalf, other than to directly help us conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services to help us improve our website and related services. The reports reveal website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties who provide applications via our website may set their own cookies to provide services, track the success of their applications, or personalize the applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that has created the button will record that you have done so. Because of how cookies work, we cannot access these cookies, nor can third parties access the data in the cookies we use.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Like most websites, if you turn cookies off, some of our services may not work properly. However, you can still place orders by contacting Customer Service at support@septlucky.com.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering products or services you purchase, sending information or updates, or otherwise providing support to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How long do we keep your information?

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.

Third Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms and Conditions section which sets out the use, disclaimers and limitations of liability that govern the use of our website in Terms and Conditions.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

Last modified: Jun 25, 2021

Contact Information

Email: support@septlucky.com