Return Policy

When you are ready to purchase your items, click the "Checkout" button. Log in if you have an account with us, if you don't already have one, you will be prompted to create one or you have the option to continue with checkout without creating an account.

On the checkout screen you will see the total amount of the items. Add your payment method and billing address and any coupon codes you have to redeem a discount/offer.

How do I know my payment transaction is secure?

We guarantee that every credit card transaction takes place in a secure environment. Our checkout system has 128-bit SSL security encryption. You can tell the transaction is secure if you see a padlock in the address bar of your web browser. We do not store your credit card information after your order is completed. Instead, it is sent directly to our banks. You can rest assured that with every purchase your credit card or bank account information will be safe.

We are committed to a safe, enjoyable and seamless online shopping experience for all our customers. For your safety, we have implemented a payment security screening process. Confirmation of customer details may be required for certain orders before the order is processed. Please ensure that you provide accurate and up-to-date contact information should we need to confirm the security of your order.

What forms of payment can I use?

We accept payments by credit card (VISA / MasterCard / American Express / JCB / Diner's Club International), debit card (VISA, Carte Bleue, Carte Bancaire) and PayPal.

Can I pay cash on delivery? / Can I send you the money myself by credit card as I do not have a credit card.

Unfortunately, our operations are limited to credit/debit card transactions and PayPal only. This is to ensure consumer protection for our customers and also to validate our business.

PayPal

Paypal offers buyer protection and benefits to consumers by providing a secure gateway and good refund policies. That's why we recommend using PayPal to complete your transactions here safely and securely without credit card risks.

If you have a PayPal account, checkout with PayPal and log in to complete your purchase accordingly.

For more information or assistance, contact our customer service at support@septlucky.com.